Terms of service
Terms and Conditions
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Product Exchange Policy
If you receive an incorrect product or shade, we offer an exchange option. Please note that we do not offer refunds in such cases. To be eligible for an exchange:- The product must be unused, unopened, and in its original packaging.
- You must notify us within [X days, e.g., 3-5 days] of receiving the item.
- We do not accept exchanges if the product has been used, opened, or tampered with in any way.
- Shipping fees for the exchange may apply.
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General Policy
All sales are final. We do not accept returns or exchanges for any other reasons beyond those specified above. -
Contact Us
For assistance with an exchange, please contact our customer service team at [contact information].